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We offer a variety of payout methods for when our customers sell their cryptocurrency to us. These cash-out methods include Direct Bank deposit (at bank of choice), Interac eTransfer, Cash via Mail and PayPal. Much like our Payment Methods, our operators will complete your payout within the same amount of time that we expect to receive payment for buying cryptocurrency (only fair).
Below you will find a description of each of our payout methods. For a smooth and quick transaction please ensure that the required fields are filled out in your "My Account" page.
Please note: We require that the sent cryptocurrency be visible on the blockchain within 1 hour. This means that you have sent the coin from your wallet and the transaction is pending confirmations for completion.
We will deposit the funds to the account details that you supply in your My Account page. Please be sure that all details are correct (Bank Name, Transit, and Account Number) because once the deposit is done we have no way of getting the funds back.
Once you have completed the order process we will deposit the funds within 3 hours. Please keep in mind that we serve all of Canada. If the financial institution you requested deposit at is closed in our area (Eastern Time), we will deposit the funds the following business morning.
You can choose to have us send your cryptocurrency via cash in the mail. This option does carry a fee of $20 CAD that is deducted from the amount of the order. This fee is charged to offset the cost of sending your package through Canada Post. All cash in the mail packages will be sent the following business day (Canada Post only delivers on business days). After we send your package, we will email you the tracking number for you to be able to keep tabs on the package.
Important: It is vital that the address we have on file for you is correct; this is where we will send your cash. We cannot be held responsible for any mistakes in the address or any mistakes on behalf of Canada Post. Choose this option only if you have a secure mailbox.
Example: You order $100 worth of Bitcoin, you will receive $80 worth of Bitcoin. If you prefer to receive the exact amount you are ordering, please add $20 to your order to offset the shipping cost.
When selling your cryptocurrency to us, you can choose to have your payout be sent to you. There are limits to how much we can send via Interac eTransfer, based on daily, weekly, and monthly limits. Since these limits are beyond our control (they are controlled by the financial institutions), we will disable this payout method when we've reached the limit.
If the email you want us to send your payout to is different than your contact email, please be sure to update the Interac eTransfer Email field in the My Account section. Otherwise we will send the transfer to the primary contact email we have on file for you.
The password required to accept the Interac eTransfer will be emailed to your primary contact email we have on file for you. This password will be sent right after we have completed your Interac eTransfer.
PayPal is a great way to send and receive money from anywhere in the world. If you would like to receive your cryptocurrency payout via PayPal, simply select this method on the checkout page.
Note: While we do not charge any fees for sending your payout via PayPal, they may charge you fees for receiving the funds. To find out more about receiving funds please visit/contact: PayPal.
If the email you want us to send your payout to is different than your contact email, please be sure to update the PayPal Email Address field in the My Account section. Otherwise we will send the transfer to the primary contact email we have on file for you.
If you have any questions or concerns, please feel free to contact us here: BuyXBT.ca Contact Us.