Although we deal with cryptocurrency, and the transfer of funds is much faster than most standard banking methods, there still exist some delays in the cryptocurrency world. One such example could be the time it takes to transfer the cryptocurrency from one of our wallets to yours (if you are buying cryptocurrency).
Another could be that the blockchain is being updated by the programmers. Yet, another example could be that the blockchain is really really full (transactions are backlogged) causing a delay in receiving your cryptocurrency. Unfortunately these delays are out of our control and thus we cannot be liable or responsible for any loss that may be accrued, etc, from said delays.
Rest assured that BuyXBT.ca will go above and beyond to make your transaction as smooth and as quick as possible.